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Atlanta Braves

Atlanta Braves

www.mlb.com
What is your customer experience with Atlanta Braves?

Atlanta Braves Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Atlanta Braves has 2.7 star rating based on 24 customer reviews. 40% would likely recommend. Rating distribution shows 47% unfavorable and 32% positive; consumers are mostly neutral.

Key Takeaways for Future Customers

  • Expect mixed Atlanta Braves reviews; team quality praised but service varies.
  • Prepare for issues with Braves Vision subscriptions and TV access.
  • Have ticket/reschedule and parking plans confirmed in advance.

Negative Feedback / Risk Areas

  • Frequent customer complaints about reaching a real person and poor customer service.
  • Refunds, ticket exchanges, rescheduling, and broadcasting blackouts cause frustration.
  • Parking, security, accessibility, and merchandise cost issues recur.

Positive Feedback

Fans praise the amazing ball team and helpful individual staff who resolved some ticket and accessibility requests.

View full overview ›

Media from reviews

Atlanta Braves - No closed caption come on. Many deaf...
Atlanta Braves - No closed caption come on. Many deaf... - Image 2Atlanta Braves - Braves Honeymoon!
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Show reviews that mention
game braves money games tickets braves vision parking players fan dollars
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Anonymous
map-marker Acworth, Georgia

Request a wheelchair

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The gentleman that I talked to was very, very helpful very pleasant to talk to and helped me out a lot. Thank you. Go Braves.

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Sidney J Cqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Let me start off by saying that I...

AI Highlights
  • - Rainout; rescheduled for the next day at 11 AM.
  • - The user is about four hours from the ballpark and requests refund or credit for five tickets ($250).

Let me start off by saying that I understand that it's difficult to reschedule a rained-out game. You have to get the best date possible.

My situation is that I do not live near the *** and anywhere close to ***. I live in ***, about 4 hours from the ballpark. After the ball game was called, it took us 5 hours to get home, partly due to road construction. The game was rescheduled the next day at 11 AM.

This didn't give us much time to get back to *** or even resell our tickets. I believe that it's only right for your organization to honor our tickets to any home game or provide a refund. If you don't agree to do either, I guess we just wasted $250 on 5 tickets.

I've been a fan of the Atlanta Braves since 1966. I'm not so sure if I want to continue to be a fan.

User's recommendation: I don't have any.

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1 comment
Guest

Next time read their terms of service and ask yourself “what if?” before spending money on tickets.

Chris G Wfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eunice, Louisiana

No closed caption come on. Many deaf...

Atlanta Braves - No closed caption come on. Many deaf...
Atlanta Braves - No closed caption come on. Many deaf... - Image 2

No closed captions come on. Many deaf, including me, put CC on, please.

I paid for nothing...

it's the first game of the season. Please CC!

View full review
MICKEY--VICKI--BABARA I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Guntersville, Alabama

DEAR ATLANTA BRAVES, I AM [PERSON_NAME]...

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AI Highlights
  • - Asks for Braves Vision at $19.99, not via DirecTV, due to cost.
  • - Currently pays $136/mo and watches all 2025 Braves games; needs accessible option.

DEAR ATLANTA BRAVES, I AM [PERSON_NAME] 77 YEARS, OLD-- ( D.O.B.--12--24--**** ) --IN [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA] 35976. I HAVE CABLE WITH DIRECT T.V.

FOR 8 YEARS. I CAN'T AFFORD TO PAY DIRECT T.V. $136.00 A MONTH FOR BRAVES VISION, SO I CAN WATCH MY ATLANTA BRAVES PLAY BASEBALL. IS THERE ANYWAY IT CAN GET THE $19.99 A MONTH BRAVES VISION HOOKUP WITHOUT HAVING TO GO THROUGH DIRECT T.V.

I WATCH EVERY GAME IN THE 2025 SEASON AND HAVE BEEN WATCHING THE BRAVES EVER SINCE [PERSON_NAME] PLAYED FIRST BASE FOR THE BRAVES IN THE 70's. BEFORE I BROKE MY BACK 3 TIMES AND RECENTLY BROKE MY LEFT HIP I ATTENDED BRAVES GAMES. BUT NOW, I AM IN A WHEELCHAIR, AND CAN NOT WALK TO GOOD. PLEASE CAN YOU FINE A WAY I CAN DEAL WITH BRAVES VISION T.V.

DIRECT.

THANKS, [PERSON_NAME] AND [PERSON_NAME] AND [PERSON_NAME]---[STREET_ADDRESS][GEOGRAPHIC_DATA], PHONE [PHONE_NUMBER]. THANKS BRAVES BASEBALL, HOPE TO RECEIVE A REPLY BACK FROM YOU.

User's recommendation: contact the BRAVES DIRECTLY

View full review
Resolved
Dean O Vbu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Suwanee, Georgia

Resolved: Phone call not returned

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AI Highlights
  • - They called about Braves Vision, took my number, never called back.
  • - I can't subscribe.
  • - I want to watch on Xfinity/Comcast, not streaming.
Updated by user Apr 14, 2026

Question was answered by MLB. Contact MKB or you TV service directly.

Original review Mar 30, 2026

Called to ask about Braves Vision subscription. They took my phone number and said they would call me back.

Never happened. Still haven't found out how to subscribe.

I don't want to stream the games; I want to watch it on Xfinity/Comcast. How do I sign up?

User's recommendation: If they say they’ll call you back, they probably won’t.

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Forget it N
map-marker Atlanta, Georgia

Handicap parking

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Updated by user May 18, 2026

So-- customer service is not available by phone on the weekend? Funny-- but i'm thinking that the two days you have the most customers are...

the two days of the weekend.And when I tried to leave a message, I got an absolutely ridiculous pitch for an emergency call service-- just exactly what someone with a disability wants to hear.Pack it in. You guys don't have the faintest clue what SERVICE is.

Original review May 16, 2026

Obnoxious disrespectful. Why in the world do you think this is appropriate?

Loss:
$383838
Pros:
  • Nnnnnjbnnn
Cons:
  • Nmnnnbbn

User's recommendation: *** no.

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Anonymous
map-marker Snellville, Georgia

You all suck

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Nobody cares and you all suck and its all about the money and customer service doesnt exist on most places like this

User's recommendation: Give a ***

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John P Pqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winston Salem, North Carolina

COMPLAINT

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LAST WED NIGHT THE BRAVES VISION HAD NO SOUND AT ALL AND TONIGHT THERE IS MEXICAN MUSIC WHAT THE HECK IS GOING ON

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Jaiden Ftu
map-marker Slidell, Louisiana

Tickets

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All I want to know is

Can I but a ticket at the park?

I am not going to pay 5 dollars for a callback

And be billed 40 dollars a mouth for anything else

User's recommendation: Talk with a real person

View full review
Terri B Sjn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why do you make it so difficult for...

AI Highlights
  • - A 66-year-old widow on a fixed income can't afford extra channels.
  • - She finds it hard to watch Braves due to required extra channels.

Why do you make it so difficult for fans to watch the Braves? I'm a 66 yr old retired widow on a very limited fixed income.

I can't afford to pay for all these extra channels/services. I'm sure you could care less about me, but I'm sure I'm not alone. I've actually spoken to lifelong active fans that are just throwing in the towel. It's so sad.

I can remember all the fun times with family & friends watching the game together. I guess those days are over for me.

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Chris G Wfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eunice, Louisiana

No closed caption come on. Many deaf...

BRAVES vision! No closed caption come on.

Many deaf included me .. put cc on please. I paid for nothing...

its first game of ssason. Please CC!

View full review
Lisa G Gjy
map-marker Riverside, California

I can't seem to reach anyone to talk to

AI Highlights
  • - I sent a jersey back in August at Trace Park.
  • - They planned to sign it for my Braves fan daughter.
  • - I sent Sharpies for signing and am checking status.

I sent the jersey back in August at Trace Park. They were going to sign it for my daughter; she's a massive Braves fan, and she had bought a jersey. I had sent Sharpies and everything for them to sign, and I was just checking on the status of that.

Pros:
  • Amazing ball team

Preferred solution: I would love to speak with someone

User's recommendation: Try to go as to as many games as you can

View full review
Anonymous
map-marker Atlanta, Georgia

Problem w tickets

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AI Highlights
  • - No one spoke w me.
  • - You are awful.
  • - You didnt do ***.
  • - You suck repeatedly.
  • - No one called; no one did anything.

No one spoke w me .

Y are awful!!

You didnt do ***

You suck you suck you suck you suck you suck you suck you suck you suck you suck

No one called no one did anything you suck you suck you suck you suck

View full review
Donna C Jcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comments made

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AI Highlights
  • - •Disappointed by Gaudin's remarks about people not going to movies.
  • - •Industry is recovering.
  • - •The remarks reference theatre staff from editors to VFX.

Disappointed to hear Brandon Gaudin make comments about people not going to movies. Who goes to movies anymore?

Another industry recovering.

Say that Brandon to the theatre employees all the way to editors, camera crews, visual effects, etc. its hard to listen to you now after callous remarks.

Preferred solution: Apology

View full review
Dwight K Fvj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parking

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AI Highlights
  • - East parking lot is $50, which feels costly.
  • - Stripers tickets behind home plate cost less than parking.
  • - Prices feel like gouging on game days.

I'm curious to know how the Braves organization decides what to charge for game day parking. Not sure if anyone in the front office or administration has seen the prices lately, but I can buy two tickets behind home plate at the Stripers for just a few dollars less than the cheapest parking pass.

I can sort of understand paying a bit more for a spot in Delta parking (it's still hard to understand). But $50 for a spot in the East parking lot is really a kick in the balls after everything else that's been paid out. I know, I know, I'm welcome to go somewhere else, and maybe I will, but I just wanted to express my growing disdain for being gouged for money every game day.

If the Braves want to have their way with me, at least buy me a drink first (they'll have to buy it for me 'cause I can't afford it).

Regards,

Empty pockets

Cons:
  • Parking prices

Preferred solution: Price reduction

User's recommendation: Work some overtime to afford parking

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CAMILLA H Oed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Request to meet a player

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AI Highlights
  • - We are traveling from North Carolina to attend the July 25 game against the Rangers.
  • - Lucy Price's bucket list is to meet a Braves player.

My 90 years old mother and I are visiting from North Carolina and have tickets for the July 25th game against the Rangers. We have family in Texas.

My mother, Lucy Price, is a very loyal fan of over 40 years.

Her bucket list is to meet a Braves player. How do I make it happen for her?

View full review

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